Information Security

At DigitaFirma we seriously care about Information security and the protection of your personal data, that is why we implement the highest industry standards to keep your information safe.

Your information always travels safely

We use Extended grade SSL / TLS security certificates (Enterprise EV SSL / TLS Certificates) that provide the highest standard of trust on the Internet.

To get these certificates, a Certificate Authority (CA) closely examines DigitaFirma to guarantee the authenticity and processes of our company, beyond traditional validation methods.

Thanks to these SSL / TLS certificates DigitaFirma ensures that all information sent and received from users travels in an encrypted way, keeping it intact and secure during transmission.

Infrastructure

DigitaFirma hosts all the services required for its operation in world-class Data Centers. Google Cloud Platform is the company in charge of providing the required computing, storage and redundancy services.

Thanks to its philosophy of secure infrastructure in the design we guarantee the protection of data, applications and users with advanced systems for detecting threats and malicious software.

Google Cloud Platform has been selected on different occasions as the leading provider of information security in market examinations against other competitors and has the certifications that prove its reliability, among them:

ISO 27001 - Information risk management and also relevant:

-ISO 27017 - Information security control in the cloud
-ISO 27018 - Protection of personal data

AICPA SOC 1/2/3 - AICPA Financial Reporting Standards.

Data Centers and Networks

Google's data centers are based on a layered security model with personalized electronic access cards, alarms, vehicle access barriers, perimeter fences, metal detectors and biometric systems. The data center floor has laser intrusion detectors.

Data centers are monitored 24/7 with high-resolution indoor and outdoor cameras that can detect and track intruders. Only authorized employees with specific functions can enter. Less than one percent of Google employees will ever enter one of these data centers.

All computer and network services are supported and are in a redundant scheme, which allows us to offer continuity in the supply of services even if we have been victims of a natural disaster or a major disaster. This guarantees our users a high availability of our services and the documents stored in our applications.

Disaster recovery and business continuity plan

Although we use world-class computing and network providers, we know that there is always the possibility of a disaster, some security threat or inadvertent human error that leads to a situation of interruption of services.

For this, DigitaFirma has a Business Continuity Plan (BCP) and a Disaster Recovery Plan (DRP), these plans will be executed according to priorities provided for in our strategies.

To mention some of the key components of our plans, DigitaFirma always has ready:

Designated team

We have experts in Information Technology and business partners designated to face a possible disaster.

Constant backups

Our platform and the data associated with its operation are frequently backed up using redundant strategies in different geographical areas.

Infrastructure and software requirements

The hardware and software requirements of our platform are documented and automated. They lie in an alternate repository and are ready to be deployed on another emerging infrastructure if necessary.

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